What is the storm fee on my bill?
A new charge of $.50 per month on each account has been added according to resolution 07-36. The State will be implementing new guidelines within the next few years. Instead of being hit with a huge debt at that time, the City of Evanston is beginning its own implementation. The Federal government passed a clean water act that will require the water to be filtered before hitting the river. Some of the new implementations could be very costly.

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1. What are the rates for a residential account?
2. What is the storm fee on my bill?
3. Does the City offer discounts for senior citizens?
4. Who has to sign up for water utilities?
5. Is there a deposit required?
6. How is the sewer rate figured?
7. What happens if I am delinquent?
8. What needs to be done if I am selling my home?
9. Will I get a bill if I over-pay my account?
10. Can I use a credit card to pay my account?
11. Can I view my account online?
12. Can I pay online?