Show All Answers

1. Where is the animal shelter located?

45 Patriot Court, Evanston, Wyoming

2. How does the animal shelter receive pets?

People sign over unwanted pets, or Animal Control picks up stray animals.

3. What are the steps necessary to adopt a pet?

The pet is chosen and adoption fee paid. Depending on the pet, the pet may need booster/initial shots ($8), which are given at the Shelter and the new pet gets a free examination from Bear River Vet or MJB Vet.

4. How long does the animal shelter keep pets?

Animals that are picked up wandering stray are held for 72 hours then placed for adoption. Animals signed over to the shelter are immediately placed for adoption.

5. What other services besides adoption does the animal shelter offer?

The shelter offers pet licensing services, booster shots are given to animals impounded, and the shelter also offers cremation services.

6. What are the adoption fees for cats and dogs?

Dog $25, puppy (under 7 months) $5, cat $15, kitten (under 7 months) $5 if shots are needed an additional $8 is required.

7. How can I help the animal shelter?

The animal shelter cannot accept monetary donations or citizen volunteers, however we are grateful for donations of pet food and cat litter.

Show All Answers

1. Who needs a City Business License and how do I obtain a license?

Any individual or group conducting business within the city limits of Evanston. This includes contractors, service bsuinesses, home occupations, curb side vendors, and retail/wholesale establishments Business Licensing Information

Show All Answers

1. Who needs a City Business License and how do I obtain a license?

Any individual or group conducting business within the city limits of Evanston. This includes contractors, service bsuinesses, home occupations, curb side vendors, and retail/wholesale establishments Business Licensing Information

2. What days of the year am I allowed to shoot off fireworks?

Fireworks may be discharged within the City limits on:

• New Year's Eve 10:00 am to 12:00 am
• New Year's Day 12:00 am to 1:00 am
• July 3rd and 4th 9:00 am to 12:00 am

More information on fireworks can be obtained by contacting the Evanston Deputy City Clerk at (307) 783-6301.

3. Who do I contact for a liquor license or a malt beverage/catering permit?

Please contact the City of Evanston Deputy Clerk at (307) 783-6301. You can find more information on liquor licensing and permits on the City Clerk webpage. City Clerk

4. How do I obtain a Wyoming license plate?

License plates are issued by the Uinta County Government located at 225 9th St. Ph: (307) 783-0301

Uinta County Government

5. Where do I obtain a drivers license?

Wyoming Drivers Licenses may be obtained by contacting the Department of Motor Vehicles at 350 City View Drive or by calling (307) 789-2257.

WYDOT Uinta County Office

6. Where do I register to vote?

Register at the Uinta County Clerk's Office located at 225 9th Street or by calling (307) 783-0301.

Uinta County Government

Show All Answers

1. When do the Mayor and Council meet?

The Mayor and City Council Members meet for regular City Council Meetings on the first and third Tuesdays of the month at 5:30 pm in the City Hall Council Chambers.

They also meet for Work Session Meetings, if needed, on the second and fourth Tuesdays of the month at 5:30 pm in the City Hall Conference Room. No decisions are made by the group in these meetings, they are for discussion of items only. Meeting Agendas and Minutes

2. How do I contact the Mayor or my City Council representative?

The Mayor and City Council can be reached by either calling the City Clerk's Office,(307) 783-6301, who will pass along the information to the appropriate individual or you can find their contact information on this site under our staff directory. Staff Directory

3. Who is the City Council representative in my area?

City Council Members are elected by wards, and each of the three wards have 2 Council representatives. To determine the City Council representatives in your area, you can view the Ward Boundary Map in our document center, or please call the Deputy City Clerk at (307) 783-6301 to find your representative. Ward Boundary Map

Show All Answers

1. When are the water, sewer, and garbage billing statement sent out?

The first working-day of each month, a combined billing statement of the water, sewer and garbage is mailed.

2. I have a question about my utility bill. Who should I call?

These questions are usually answered by City Hall personnel, call (307) 783-6300

3. What are the rates for a residential account?

Most residential accounts have a ¾” meter. This information is based on that. If your question concerns a commercial or a different size meter contact City Hall. $2.30 per 1000 gallons plus $8.80 base rate Sewer $1.60 per 1000 gallons plus $7.66 base rate Garbage for most residential accounts is a 105 gallon. If your question concerns a different size, contact City Hall. A special garbage pickup is an additional $21.00. Garbage $12.60 Landfill $7.20 Storm water fee $4.73.

Show All Answers

1. How do I rent the Machine Shop, the Roundhouse, Beeman-Cashin Building, the Depot, the Patterson Visitor Center, the Superintendent's Office or other city facilities?

To rent a City facility, you may contact the Facilities Division by calling (307) 783-6306 or visit the facilites webpage for further information. Facilities Rental Information

Show All Answers

1. Where may I obtain a building permit application?

Stop by the Public Works/Building Department at 33 Allegiance Circle to obtain a permit or select this link for an online form that you can print. Permit Form

2. Who should I call before I dig?

You need to know what’s down there before you dig. Call One Call of Wyoming at (800) 849-2476 to have utility lines located before your project begins.

3. When is a building permit required?

Call (307)783-6450 for inquiries regarding:
• New construction
• Driveway expansion
• Fence construction
• Outbuilding and sheds
• Additions or remodel projects

4. How do I get information about flood zones and flood insurance?

Flood insurance rate maps have been prepared for Evanston. To obtain copies call (307) 783-6450.

5. Do I need a permit to install a lawn sprinkler system?

You do need a permit to install a sprinkler system. Code requirements of vacuum breakers and backflow preventors protect the general public from water system contamination. Call (307) 783-6450

6. What is the City’s sidewalk replacement/reimbursement program?

The City does cost-share with homeowners to replace damaged and deteriorated sidewalks. Pre-approval is required call (307) 783-6450 for details.

Show All Answers

1. Frequently asked question about the community?

Answer.

2. Frequently asked question about the community?

Answer.

3. Frequently asked question about the community?

Answer.

4. Frequently asked question about the community?

Answer.

5. Frequently asked question about the community?

Answer.

Show All Answers

1. How do I know if I must appear in Court?

Look at the bottom of your citation. The officer will have checked the box marked must appear or may forfeit bond in lieu of appearance.

2. Where do I mail my payment?

Payments can be mailed to:
Evanston Municipal Court
1200 Main Street
Evanston, WY 82930

Or you may pay for your non-must appear offence over the phone by calling (307) 783-6318.

Show All Answers

1. When is the Rec Center open?

The Evanston Recreation and Fitness Center is open seven days a week 5:30 am to 9:00 pm or 10:00 pm, weekdays and 10:00 am or 12:00 noon to 5:00 pm weekends. Extended hours are seasonal.

Show All Answers

1. What information must be submitted to the City to obtain a sign permit?

The applicant shall submit a site plan indicating location of proposed signage, graphics and dimensions of proposed signage, an inventory list and dimensions of existing signage, installation details, and a completed sign permit application and fee. Pole signs and monument signs that are six feet in height or more shall require a Wyoming professional engineers stamp. For more information call Planning and Development at (307) 783-6470.

Show All Answers

1. When do I have to get Wyoming license plates?

Within 24 hours of residency in the state.

2. How do I get a copy of a police report?

Police reports are available Monday– Friday 8 am - 5 pm at 1148 Front Street. Depending on the age and length of the requested report there may be a fee. Call records at (307) 783-6400 for questions.

3. Do I have to report every accident to the police?

Only if the damage exceeds $1000.

Show All Answers

1. What do I do if my garbage was not collected?

Our collection truck drivers keep records of containers blocked by vehicles or not placed on the street in time. A special pick-up fee may be charged to re-send a truck. For other issues, call Public Works at (307) 783-6450.

2. What if my garbage collection day falls on a holiday?

The holiday collection will be made the following work day. Drivers start earlier than normal so have containers out early, by 4:00 am or the night before.

3. How do I report a Public Works issue?

Call (307) 783-6450 to report:
• Pot hole
• Water leak
• Damaged street sign
• Debris in the street
• Street light out
• Sewer blockage
• Stormwater pooling in street

4. Who do I call if I have a water break?

Call Public Works at (307)783-6450

Show All Answers

1. What if my garbage collection day falls on a holiday?

The holiday collection will be made the following work day. Drivers start earlier than normal so have containers out early, by 4:00 am or the night before.

2. What do I do if my garbage was not picked up?

Our collection truck drivers keep records of containers blocked by vehicles or not placed on the street in time. A special pick-up fee may be charged to re-send a truck. For other issues, call (307) 783-6450.

3. What do I do if my container is too small?

Do not place garbage on the ground. Only garbage within the container will be dumped. For an additional garbage pickup or for a second container, call (307) 783-6450.

4. What do I do if my container blew over?

Position heavy materials in the bottom of the container and make sure the lid is down. For their safety, the trucks safety and safety of the general public, drivers are not allowed to exit the vehicle to pick up containers or loose garbage.

5. How do I receive my free landfill passes?

Call (307) 783-6450 for information to receive your passes.

6. Am I responsible for blowing garbage?

City ordinance requires bagging of garbage prior to placing it in the City’s containers. Prevent loose garbage fly-away.

7. How do I dispose of household hazardous waste?

Call Public Works at (307) 783-6450 or the Uinta County Landfill at (307 799-5360 for disposal instructions.

8. Where can I take my recycling?

A recycle center is located at 100 County Road, or call (307) 789-5878.

9. Who do I call if the wheels are broken or damaged on my garbage can?

Call Public Works at 783-6450

Show All Answers

1. Who do I call if vehicles/trailers are causing problems on the street?

Call the Police Department at (307) 783-6400.

2. What are the priorities for plowing snow on city streets?

Priority of streets are: first - arterials and access to the hospital; second – collectors and school bus routes; and third – residential streets.

3. What vehicles are allowed to park on City streets during winter?

Trailers, boats and seldom used vehicles must be removed from the street. When possible, courtesy stickers are issued to encourage removal. If considered a hazard to public safety or to City drivers and equipment, the vehicle will be towed.

4. Does the City use sand and salt on streets?

The City uses a mixture of sand and salt (12-15 percent) on icy streets. Sand increases traction and salt provides de-icing at temperatures above 20 degrees.

5. Who maintains City street lights?

Most street lights are owned by Pacific Power. Some of the decorative lighting downtown is owned by the City. For assistance with lighting, call Pacific Power at (307) 783-5206; or the City’s contact number at (307) 783-6450.

Show All Answers

1. What are the rates for a residential account?

Most residential accounts have a ¾” meter. This information is based on that. If your question concerns a commercial or a different size meter contact City Hall. $2.30 per 1000 gallons plus $8.80 base rate Sewer $1.60 per 1000 gallons plus $7.66 base rate Garbage for most residential accounts is a 105 gallon. If your question concerns a different size, contact City Hall. A special garbage pickup is an additional $21.00. Garbage $12.60 Landfill $7.20 Storm water fee $4.73.

2. What is the storm fee on my bill?

A new charge of $4.73 per month on each account has been added according to resolution 07-36. The State will be implementing new guidelines within the next few years. Instead of being hit with a huge debt at that time, the City of Evanston is beginning its own implementation. The Federal government passed a clean water act that will require the water to be filtered before hitting the river. Some of the new implementations could be very costly.

3. Does the City offer discounts for senior citizens?

Yes. According to Ordinance 83-39: Any person who occupies a dwelling as his/her home or principal residence and is age 65 years old or older is entitled to a water, sewer, and garbage credit. No more than one fee credit in each category shall be allowed on the same property during any year. You may apply in our office, or under "CITY FORMS".  This application must be renewed annually in June.

4. Who has to sign up for water utilities?

Any owner of a home with City water, sewer, and/or garbage has to sign an application form. This needs to be as soon as the home is purchased. If the home is a rental, the owner has to come and sign allowing the renters to receive the billing or not. The owner is responsible for the timely payment of all utility charges, fees and billings assessed against the service unit notwithstanding any other agreement between the owner and occupants (Section 23-6)

5. Is there a deposit required?

Yes. A $100.00 deposit is required on new customers and possibly on others. This deposit will be either refunded or applied to your account IF the account is kept in good standing for one year.

6. How is the sewer rate figured?

Each year an average is taken from three of the winter months. New residencies that have not established a consumption history for all three metered months shall be charged an assumed usage of 7000 gallons per month.

7. What happens if I am delinquent?

Each month delinquent shut off letters are mailed out. The customer is allowed a couple of days to pay the bill. If the matter is not taken care of, the water will be shut off. To restore the service, customer must pay the account in full, $100.00 deposit, and a turn on fee. Service restoration after 3:30 on week days, weekends and holidays is $75.00. Service restoration for delinquency is $50.00. Voluntary service restoration fee is $20.00. Late and delinquent payment penalty is 1.5% per month.

8. What needs to be done if I am selling my home?

If the owner has a buyer and closing is through a title company, the title company will contact the City for an up to date meter reading. They will collect the amount due at closing. If the closing falls through, the owner needs to continue paying on the account even though it is still on the market to sell. If the closing goes through the title company will make a check to the City to pay the account. The new owner needs to come in and sign for service in their name. If you are selling your home and not going through a title company, you are responsible for making sure all payments due are paid in full.

9. Will I get a bill if I over-pay my account?

Yes. A billing statement will be sent. In the box that tells the amount due will show the credit amount with a – (minus) after the amount. Example: $35.68-

10. Can I use a credit card to pay my account?

Yes. We accept Visa, Master Card, and Discover in our office, over the phone,and online.

11. Can I view my account online?

Yes, click on ONLINE BILL PAY which will link you to xpress BILL PAY where you may access information on your account.

12. Can I pay online?

Yes. Click the “Online Bill Pay”, located on the left side directory of this page, to setup your online account. If you have problems with validation, contact support at 800-766-2350 or support@xpressbillpay.com.